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Terms and conditions
When placing the order, you agree to the general terms and conditions below.
Discrepancies in color of the product, shown on the website and color of the original product are possible due to technical conditions, like the different color settings of computers and monitors.
Orders are shipped with PostNL. You can expect your order to arrive from the moment is has been sent:
Netherlands - within 24 hours
EU - within 7 working days
International - within 14 working days
We send all our products as packages, wich makes it possible to track them in case of problems. We kindly ask you to verify the content upon delivery. Should the package or the content be damaged upon arrival please report it to your carrier and ask for damage report. Please make photos of the damages on the print and the package. Report damages as soon as possbile.
The seller is not responsible:
for any lost, stolen or damages shipment in relation to the shipping carrier
for any customs delays
for any lost, stolen, or damaged shipments in relation to customs delays and clearance
Customers are responsible for:
paying additional costs for applicable customs clearance fees
paying handling fees to have the order re-shipped as necessary
claiming made with the shipping carrier as necessary
All designs, logo's and names are the property of Carole Matthijsse and can only be used with written permission from Carole Matthijsse.
Carole Matthijsse Art & Illustration remains the right to use her designs for portfolio, marketing or promotional purposes.